Shipping Policy 

Last updated Jan, 17 2024
Shipping Policy for South Florida Direct

Welcome to South Florida Direct! Our shipping policy is designed to provide a clear and professional overview of our shipping and handling procedures. We strive to ensure your orders are delivered promptly and securely. Please read our policy carefully.

Shipping and Handling Charges

  • Destination and Weight-Based Charges: Shipping and handling charges are calculated based on the destination and weight of your order. These charges will be displayed at checkout before you complete your purchase.

Order Processing

  • Quick Order Processing: We process orders very quickly to ensure prompt delivery. Once an order is placed, we are unable to modify the shipping method. We apologize for any inconvenience this may cause and appreciate your understanding.

Shipping Notifications

  • Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can use this information to track your package and contact the carrier for more details or to arrange for pickup. Please note that any changes made through the carrier may incur additional fees.

Shipping Issues

  • User Errors: South Florida Direct is not responsible for shipping issues resulting from errors made by the user during checkout. Please ensure that all shipping information is accurate before placing your order.
  • Lost/Stolen Packages: We are not responsible for packages that are lost or stolen during transit. If your order is lost or stolen, you must contact the carrier to file a claim. Once a claim is filed, please reach out to us for assistance with a replacement.

Returns Due to Invalid Address

  • Invalid Shipping Address: If your order is returned to us due to an invalid shipping address resulting from an input error, you will have the option to have the order resent for an additional shipping and handling fee. If you choose not to have the package resent, we will refund your order minus any shipping and handling fees.

Contact Us

If you have any questions or need assistance with your order, please contact our customer service team. We are here to help ensure your shopping experience with South Florida Direct is smooth and enjoyable.

Thank you for choosing South Florida Direct! We appreciate your business and look forward to serving you.

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